Performance degradation affecting Nigeria Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 15, 2025 - 03:38 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 15, 2025 - 02:35 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Nigeria Airtel deposits gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 14, 2025 - 20:28 UTC

Identified

This is a quick update to inform you that we are still experiencing degraded performance in our Nigeria Airtel[deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 14, 2025 - 06:07 UTC

Investigating

We are experiencing degraded performance in the Nigeria Airtel services. We are investigating the issue.
Posted Oct 14, 2025 - 00:10 UTC
This incident affected: Nigeria MMO services (Airtel :: Web Deposit, Airtel :: Payout).