Performance degradation affecting Tanzania Vodacom services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 16, 2025 - 09:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 16, 2025 - 07:48 UTC

Identified

We are experiencing an outage of the Tanzania Vodacom services. We are investigating the issue
Posted Oct 16, 2025 - 06:43 UTC

Monitoring

A fix has been deployed by Tanzania Vodacom. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 16, 2025 - 03:07 UTC

Investigating

We are experiencing an outage of the Tanzania Vodacom services. We are investigating the issue.
Posted Oct 15, 2025 - 23:37 UTC
This incident affected: Tanzania MMO services (Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).