The incident has been resolved. We apologise for the inconvenience.
Posted Oct 16, 2025 - 14:24 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 16, 2025 - 12:13 UTC
Update
We are still experiencing an outage in our Sasapay M-Pesa Kenya services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 13, 2025 - 20:47 UTC
Update
We are still experiencing an outage in our Sasapay M-Pesa Kenya services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 13, 2025 - 11:58 UTC
Update
We are still experiencing an outage in our Sasapay M-Pesa Kenya services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 13, 2025 - 09:34 UTC
Update
We are still experiencing an outage in our Sasapay M-Pesa Kenya services and degraded performance in M-Pesa Kenya deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 11, 2025 - 17:13 UTC
Update
We are still experiencing an outage in our Sasapay M-Pesa Kenya services and degraded performance in M-Pesa Kenya deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 11, 2025 - 07:16 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our Sasapay M-Pesa Kenya services and degraded performance in M-Pesa Kenya deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 08, 2025 - 20:57 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our Sasapay M-Pesa Kenya services and degraded performance in M-Pesa Kenya deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 08, 2025 - 13:59 UTC
Update
We are still experiencing an outage in our M-Pesa Kenya deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Oct 08, 2025 - 04:48 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our Sasapay M-Pesa Kenya services and degraded performance in M-Pesa Kenya deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 07, 2025 - 19:48 UTC
Identified
We have identified instability in Kenya M-Pesa Sasapay services. We have escalated this to the MMO for resolution.
Posted Oct 07, 2025 - 10:42 UTC
This incident affected: Kenya MMO services (M-Pesa SasaPay :: Web Deposit, M-Pesa SasaPay :: Payout).