Performance degradation affecting Sierra Leone Orange services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Sep 03, 2026 - 07:20 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.

Posted Sep 03, 2026 - 05:54 UTC

Identified

This is a quick update to inform you that we are now experiencing an outage in our Sierra Leone Orange deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Posted Sep 03, 2026 - 04:44 UTC

Investigating

We are experiencing degraded performance in the Sierra Leone Orange services. We are investigating the issue.

Posted Sep 03, 2026 - 03:04 UTC

This incident affected: Sierra Leone MMO services (Orange :: Web Deposit, Orange :: Payout).