Performance degradation affecting Uganda Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 01, 2026 - 02:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 01, 2026 - 00:54 UTC

Investigating

We are experiencing an outage of the Uganda Airtel services. We are investigating the issue.
Posted Sep 01, 2026 - 00:30 UTC
This incident affected: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).