Performance degradation affecting DRC Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 17, 2025 - 06:27 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 17, 2025 - 03:28 UTC

Identified

We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.
Posted Oct 16, 2025 - 23:46 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).