Performance degradation affecting Tanzania Vodacom services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 16, 2025 - 23:48 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 16, 2025 - 19:17 UTC

Identified

We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
Posted Oct 16, 2025 - 18:06 UTC
This incident affected: Tanzania MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout, Halotel :: Web Deposit, Halotel :: USSD Deposit, Halotel :: Payout, Yas :: Web Deposit, Yas :: USSD Deposit, Yas :: Payout, Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).
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