Performance degradation affecting Cameroon MTN services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Oct 15, 2025 - 12:13 UTC

Monitoring

A fix has been deployed by Cameroon MTN. We are seeing improvements in success rates and will continue monitoring the incident.

Posted Oct 15, 2025 - 09:23 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage in our MTN Cameroon deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Posted Oct 15, 2025 - 06:15 UTC

Investigating

We are experiencing an outage of the Cameroon MTN services. We are investigating the issue.

Posted Oct 14, 2025 - 16:57 UTC

This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout).