Performance degradation affecting Rwanda Airtel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Oct 17, 2025 - 02:18 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 17, 2025 - 01:16 UTC

Identified

We have identified instability in Rwanda Airtel services. We have escalated this to the MMO for resolution.
Posted Oct 16, 2025 - 23:37 UTC
This incident affected: Rwanda MMO services (Airtel :: Web Deposit, Airtel :: Payout).