Performance degradation affecting Uganda Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 06, 2026 - 08:47 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 06, 2026 - 06:38 UTC

Update

We are seeing improvements in success rates in Web Deposit and Payout gateways.
Posted Sep 05, 2026 - 23:10 UTC

Update

We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.
Posted Sep 05, 2026 - 21:58 UTC

Investigating

We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.
Posted Sep 05, 2026 - 09:53 UTC
This incident affected: Uganda MMO services (Airtel :: USSD Deposit).