Performance degradation affecting DRC Vodacom services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 24, 2025 - 20:05 UTC

Update

This is a quick update to inform you that we are experiencing degraded performance in our DRC Vodacom deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 24, 2025 - 17:22 UTC

Identified

This is a quick update to inform you that we are experiencing an outage in our DRC Vodacom deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 24, 2025 - 09:15 UTC

Investigating

We are experiencing degraded performance in the DRC Vodacom services. We are investigating the issue.
Posted Oct 24, 2025 - 07:02 UTC
This incident affected: DRC MMO services (Vodacom :: Web Deposit, Vodacom :: Payout).