Performance degradation affecting Uganda Airtel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Sep 10, 2026 - 03:23 UTC

Update

We are experiencing an outage of the Uganda Airtel services. We are investigating the issue.
Posted Sep 10, 2026 - 02:52 UTC

Update

We are continuing to work on a fix for this issue.
Posted Sep 10, 2026 - 02:52 UTC

Identified

This is a quick update to inform you that we are still experiencing degraded performance in our Airtel Uganda payout gateway. We'll provide an update as soon as possible.
Posted Sep 09, 2026 - 21:16 UTC

Investigating

We are experiencing an outage of the Uganda Airtel services. We are investigating the issue.
Posted Sep 09, 2026 - 20:03 UTC
This incident affected: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).
← Current Status Powered by Atlassian Statuspage