Performance degradation affecting Tanzania Vodacom services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 18, 2025 - 09:52 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 18, 2025 - 08:05 UTC

Identified

This is a quick update to inform you that we are now experiencing an outage in our Tanzania Vodacom deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 18, 2025 - 07:53 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 18, 2025 - 07:19 UTC

Identified

We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
Posted Oct 18, 2025 - 03:25 UTC
This incident affected: Tanzania MMO services (Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).