Performance degradation affecting Zambia Zamtel NFS services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 23, 2025 - 12:50 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 23, 2025 - 12:39 UTC

Identified

We have identified instability in Zambia Zamtel NFS services. We have escalated this to the MNO for resolution.
Posted Oct 23, 2025 - 12:13 UTC
This incident affected: Zambia MMO services (Zamtel :: Payout).