Performance degradation affecting Nigeria Monify services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 17, 2025 - 20:56 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 17, 2025 - 17:23 UTC

Identified

We have identified instability in Nigeria Monnify services. We have escalated this to the MMO for resolution.
Posted Oct 17, 2025 - 15:14 UTC
This incident affected: Nigeria MMO services (Monnify :: Web Deposit, Monnify :: Payout).