Performance degradation affecting Ghana Telecel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 18, 2025 - 10:57 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 18, 2025 - 10:16 UTC

Identified

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Oct 18, 2025 - 09:42 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: Payout).