Performance degradation affecting Ghana AirtelTigo services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 11, 2026 - 21:29 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 11, 2026 - 20:36 UTC

Identified

This is a quick update to inform you that we are still experiencing degraded performance in our AirtelTigo Ghana deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Sep 11, 2026 - 19:40 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 11, 2026 - 09:30 UTC

Investigating

We are experiencing an outage of the Ghana AirtelTigo services. We are investigating the issue.
Posted Sep 11, 2026 - 06:09 UTC
This incident affected: Ghana MMO services (AirtelTigo :: Web Deposit, AirtelTigo :: Payout).
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