Performance degradation affecting Tanzania Vodacom services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 23, 2025 - 02:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 23, 2025 - 00:46 UTC

Update

We are continuing to investigate this issue.
Posted Oct 22, 2025 - 21:38 UTC

Update

We are continuing to investigate this issue.
Posted Oct 22, 2025 - 18:33 UTC

Update

We are continuing to investigate this issue.
Posted Oct 22, 2025 - 17:30 UTC

Update

We are continuing to investigate this issue.
Posted Oct 22, 2025 - 17:28 UTC

Update

We are continuing to investigate this issue.
Posted Oct 22, 2025 - 16:42 UTC

Investigating

We are experiencing degraded performance in the Tanzania Vodacom services. We are investigating the issue.
Posted Oct 22, 2025 - 16:03 UTC
This incident affected: Tanzania MMO services (Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).