Performance degradation affecting Cameroon Orange services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 23, 2025 - 23:55 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 23, 2025 - 23:15 UTC

Update

We are still experiencing an outage in our Cameroon Orange deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Oct 23, 2025 - 21:34 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Cameroon Orange deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 23, 2025 - 09:05 UTC

Identified

We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
Posted Oct 23, 2025 - 03:58 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).