Performance degradation affecting MTN OpenAPI services

Incident Report for pawaPay

Resolved

This incident has been resolved.

Posted Oct 20, 2025 - 08:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 20, 2025 - 06:02 UTC

Update

We are continuing to investigate this issue.

Posted Oct 20, 2025 - 03:21 UTC

Investigating

We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

Posted Oct 19, 2025 - 23:52 UTC

This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout), CIV MMO services (MTN :: Web Deposit, MTN :: Payout), Ghana MMO services (MTN :: Web Deposit, MTN :: Payout), Nigeria MMO services (MTN :: Web Deposit, MTN :: Payout), Congo Brazzaville MMO Services (MTN :: Payout, MTN :: Web Deposit), Zambia MMO services (MTN :: Web Deposit, MTN :: Payout), and Benin MMO services (MTN :: Web Deposit, MTN :: Payout).