Resolved -
The incident has been resolved. We apologise for the inconvenience.
Oct 16, 14:24 UTC
Monitoring -
We are seeing improvements in success rates and will continue monitoring the incident.
Oct 16, 12:13 UTC
Update -
We are still experiencing an outage in our Sasapay M-Pesa Kenya services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Oct 13, 20:47 UTC
Update -
We are still experiencing an outage in our Sasapay M-Pesa Kenya services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Oct 13, 11:58 UTC
Update -
We are still experiencing an outage in our Sasapay M-Pesa Kenya services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Oct 13, 09:34 UTC
Update -
We are still experiencing an outage in our Sasapay M-Pesa Kenya services and degraded performance in M-Pesa Kenya deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Oct 11, 17:13 UTC
Update -
We are still experiencing an outage in our Sasapay M-Pesa Kenya services and degraded performance in M-Pesa Kenya deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Oct 11, 07:16 UTC
Update -
This is a quick update to inform you that we are still experiencing an outage in our Sasapay M-Pesa Kenya services and degraded performance in M-Pesa Kenya deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Oct 8, 20:57 UTC
Update -
This is a quick update to inform you that we are still experiencing an outage in our Sasapay M-Pesa Kenya services and degraded performance in M-Pesa Kenya deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Oct 8, 13:59 UTC
Update -
We are still experiencing an outage in our M-Pesa Kenya deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Oct 8, 04:48 UTC
Update -
This is a quick update to inform you that we are still experiencing an outage in our Sasapay M-Pesa Kenya services and degraded performance in M-Pesa Kenya deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Oct 7, 19:48 UTC
Identified -
We have identified instability in Kenya M-Pesa Sasapay services. We have escalated this to the MMO for resolution.
Oct 7, 10:42 UTC